Responsible Gaming

At MacCasino.co.uk, we want our players to enjoy their gaming experience responsibly. While we aim to provide entertainment, we also recognize that gambling can cause problems for some individuals. We are committed to preventing compulsive usage and ensuring that our players can enjoy our games in a safe and controlled manner.

1. Setting Your Limits

We provide tools to help you manage your gaming activity. You can set personal limits on:

• Deposit Limits: Control how much money you can deposit over a specific period (daily, weekly, or monthly).
• Loss Limits: Limit the amount of money you can lose over a specific period.
• Wagering Limits: Set a maximum amount you can wager within a certain timeframe.
• Session Time Limits: Restrict the duration of your gaming sessions.

These limits can be adjusted in your account settings or by contacting our support team. Increases to limits may take up to 24 hours to take effect, while decreases are usually instant.

3. Recognizing Problem Gambling

It's important to recognize the signs of problem gambling. Ask yourself the following questions:

• Do you gamble to escape from problems or feelings of sadness?
• Do you try to win back money you have lost by gambling more?
• Has gambling caused you to neglect your responsibilities?
• Have you lied to hide the extent of your gambling?
• Have you borrowed money or stolen to gamble?

If you answered yes to any of these questions, or are concerned about your gambling habits, we encourage you to seek help.

4. Getting Help

There are many organizations dedicated to helping individuals with gambling problems. We recommend contacting the following for support and advice:

• GambleAware: Provides information, advice, and direct help for anyone affected by problem gambling in Great Britain.
• GamCare: Offers free information, advice and support for anyone who has a gambling problem in the UK.
• Gamblers Anonymous: A fellowship of men and women who have joined together to do something about their own gambling problem.

For further assistance or to discuss responsible gaming options on MacCasino.co.uk, please do not hesitate to contact our customer support team at support@maccasino.co.uk.